30 Day Money-Back Guarantee

Buy at zero risk

All New Parts ordered online through our website have a 100% 30-day money back guarantee.

If you are not satisfied with the parts when you receive them, we will happily accept your return and provide you with one of the following options: a store credit, an exchange, or a refund to the value of the parts purchase price.

With our 30 day right of return policy there are no catches!

All we ask is that you send the item back to us within 30 days unused and in the original packaging, making sure that the product is in the same condition as you received it.

(Please Note: If the part is damaged in transit please notify us immediately.)

Return Goods - Here's what you need to do:

Click here to download and print an AgSpares Returns form.

  1. Download, print and fill out the Return Form.  (If you are unable to print the form, please include a note stating the Invoice Number, Purchaser's Name, Phone Number, and e-mail address.

  2. Using a good carton, return package via insured Courier Post, Mail or other Parcel Carrier of your choice.

  3. Send returns to: 
    AgSpares, 30 Pipiwai Road, Kamo, Whangarei

  4. Keep proof of your shipment, including Courier Ticket, until you have received your replacement, credit or refund.

If you have any questions about Returns, please contact our Customer Service Department at 0800 788 788, or e-mail us at sales@agspares.co.nz

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